Adapting to Covid-19

Your job was already challenging, then our world turned upside down. We connected with Trust & Safety teams across different industries to learn how they’ve adapted and distilled it into a white paper for you.

Inside you’ll find:

• Emerging Behavior Trends
  The world has changed, and online users are reacting in new ways. We asked your peers what they are currently seeing.
• Responding to Spikes in Volume
  With more people online, there is more content being posted. We’ll show you how to manage it.
• Preventing Moderator Burnout
  With so much online toxicity, how do we take care of moderators’ mental health? Here’s how…
  
• Methods for Moderating at Home
  At-home setups are crucial to continue being effective – and they require more than just buying a second monitor.