An engaged and positive community can be a differentiator for a platform. However, Trust & Safety is sometimes viewed as a cost center rather than the revenue driver it can be. This can be a difficult attitude to overcome due to the lack of  support and Trust & Safety metrics everyone in the organization can grasp. An engaged and positive community can be a differentiator for the success of your platform. 

In this master class, learn from the experts on how to get leadership buy-in, XFN alignment, and strategy in making Trust & Safety a priority on your platform.

Speakers

• Kim Voll, Co-Founder, Fair Play Alliance and Advisor, Spectrum Labs
• Jeff Hanlon, Senior Director Customer Care and Education, Together Labs
• Rey Allie, Head of Trust & Safety, IRL

Key takeaways from attending the master class:

• Building key relationships and getting buy-in for XFN support
• Metrics for evaluating success of Trust and Safety policies and implementation
• Getting leadership buy-in to support long term efforts in creating a better user experience