Mitigate compliance risk with Contextual AI
Spectrum Labs content moderation solutions detect illegal content and underage users in any language to support customers' government regulation compliance.
How Spectrum Labs supports
online platforms for government regulatory compliance
Spectrum Labs offers streamlined content moderation tools that help keep online platforms up-to-date with major regulations around the world, so companies don’t have to risk losing a sizable chunk of their worldwide user base and revenue.
Children's Online Privacy Protection Act
COPPA is a US law requiring websites and online services targeted at kids under age 13 to obtain verifiable parental consent before collecting any personally identifiable information (PII). The law also applies to users under age 13 on general audience sites – so age verification is a must.
Penalties for not meeting COPPA requirements are stiff, with fines over $40,000 per child whose data is collected without parental consent. Those penalties can add up quickly for popular platforms that attract many users.
Spectrum Labs offers behavior identification solutions that can detect when underage users are lying about their age and protects them from accessing adult content.
Spectrum Labs' solutions for COPPA include:
- Under 13 detection
- PII detection
- Automated content moderation
Spectrum Labs partnered with SOSA (Safe from Online Sex Abuse), a non-profit that raises awareness and combats the pervasiveness of online child grooming, to develop solutions that protect children from CSAM.
Digital Services Act
Europe’s Digital Services Act (DSA) goes into effect on January 1, 2024 and applies to all organizations that do business or provide online services in EU member states. The DSA sets continent-wide safety standards for companies to combat online toxicity, ensure user safety, and provide ways to report illegal activity.
Any website or app that serves European users must comply with the DSA, or face fines up to 6% of annual company revenue.
Spectrum Labs’ Contextual AI solutions enable Trust & Safety teams to detect and remove illegal content. And with Spectrum Labs’ patented multi-lingual AI, online platforms can more easily comply with the DSA’s localization requirements for accommodating the laws and languages of all 27 EU countries.
Other types of harmful behaviors and illegal content that Spectrum Labs can detect include:
- Underage users
- Child sexual abuse material (CSAM)
- Bullying and harassment
- Hate speech
- Online radicalization
- Sex solicitation
- Solicitation of drugs
- PII for doxxing
- Spam and scams
DSA Compliance Plan & Transparency Report
Keeping up with DSA mandates can be complicated and overwhelming. Nevertheless, Spectrum Labs in partnership with Duco Experts, are able to guide you through the process and provide the tools to help you comply with the law.
We work with Duco’s global team of tech and policy specialists to audit your platform and advise you on what steps are needed to meet DSA standards. From there, we provide you with the technology to automate the process of capturing all necessary data and metrics that are required for a DSA-compliant transparency report.
By working with Spectrum Labs and Duco, you’ll receive:
- Platform Compliance Roadmap: A fully-audited plan of your platform with specific objectives to complete in order to comply with DSA requirements.
- Health Assessment: A benchmark report of your platform’s activity and subsequent quarterly progress reports with the raw data needed to compile your transparency report.
These health assessments can be combined with our Guardian content moderation solution to improve your platform metrics, so your transparency reports show improvement over time.
- Finished Transparency Report: A final transparency report at the end of each year, created entirely by Duco.
Since the law strips online companies of Section 230 immunity, they can be held criminally and civilly liable under FOSTA-SESTA if users misuse their platform to conduct prostitution or other sex work.
Spectrum Labs has a highly effective sexual solicitation behavioral solution that removes illegal sexual content from online platforms. Even when users actively try to circumvent detection, Spectrum Labs uses Contextual AI to recognize sexual solicitation, remove the content, and ban users who post it.
Spectrum Labs has partnered with DeliverFund, experts in counter human trafficking. Informed by DeliverFund's data, Spectrum Labs AI models help platforms identify known human traffickers, remove them, and prevent traffickers from finding new victims.
UK Online Safety Bill
The proposed Online Safety Bill in the United Kingdom would be separate from any European Union regulations like the DSA. The Online Safety Bill would require online companies to proactively remove illegal content and implement robust checks to make sure underage users cannot access adult content.
Online sites and services that fail to comply with the UK's Online Safety Bill would be subject to fines up to £18 million or 10% of annual worldwide revenue, whichever is higher.
Spectrum Labs’ user-generated content (UGC) moderation AI can recognize and remove illegal content and harmful behavior in real time, allowing platforms to closely adhere to online safety regulations.
Additionally, Spectrum Labs’ behavior identification models can detect when underage users submit a false age, and can automate such solutions at scale.
Spectrum Labs' online safety solutions include:
- Under 18 detection
- Under 13 detection
- Solicitation of sex
- Solicitation of drugs
- User-level moderation
As a data processor, Spectrum Labs mitigates risk for customers by being fully compliant with the General Data Protection Regulation (GDPR) and SOC 2 data privacy laws.
Spectrum Labs has a multi-pronged data policy which collects the minimal amount of data from users and limits the time it's stored to the legal retention period.
Other ways Spectrum Labs ensures GDPR compliance include:
- Replacing every piece of personal data with an artificial identifier or pseudonym.
- De-identifying all data saved to Spectrum servers.
- Scrubbing all personally identifiable information (PII) from user-generated content.
- Hosting data centers in the US, Germany, and South Korea for maximum oversight.
Spectrum Labs is Partnered with Munich Re
The Only Trust and Safety Vendor Offering a Warranty
Munich Re Group, a cyber insurance leader approved offering Spectrum Labs’ customers a warranty on performance after evaluating our team, data practices, methodology, deployment, operations, and customer performance over 12 months.
This warranty provides qualified customers with:
- An additional layer of protection
- A powerful signal of trust to stakeholders
- Flexible funds for discretionary use
Our complete solution
Get visibility into what's really happening in your community, along with ideas for improvement.
Streamlined setup ensures fast time-to-value with minimal maintenance.
Enterprise scale and speed
Big data infrastructure handles any volume of user-generated content in milliseconds.
Dedicated customer success
Our trust & safety, technical, and data experts are here to help you achieve your goals.