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On-Demand Webinar:

Trust & Safety: More Than Moderation

Expectations for online communities have matured. No matter the size of the community, people expect engaging experiences, connection to the brand and other users, and trust and safety. This requires much more than employing a moderation team.

So how do companies meet these expectations and deliver safe and engaged user experiences?

In this webinar, Lauren Madison, Vice President, Content and Safety at MediaLab and Cindy Au, Director of Community & Engagement at Brainly share their experiences building vibrant communities. Spectrum Labs' Chief of Staff, Katie Zigelman, will be there to drive the conversation and the open Q&A session that follows.

Complete the form to watch the on-demand webinar and learn about:

  • Connecting Trust & Safety learnings to company goals
  • Building and enforcing community guidelines
  • Protecting the good users beyond kicking out the bad
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