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Back in early February we were in deep GDC prep mode. We had begun researching and writing about the video game industry’s unique Trust & Safety challenges. We started scheduling …

Right now, we are dealing with an unprecedented situation in our modern lives. The spread of COVID-19, also called the novel coronavirus, is dominating the news and changing the way …

This episode of The Brief originally aired on March 16, 2020. You can watch the live recording on YouTube. Did you know that people tend to remember ~95% of a …

Everyday the public seems to wake up to a new slew of alarming headlines when it comes to COVID-19. This global pandemic is affecting every aspect of life as the …

Consider the following chat messages: “Kill yourself” "You suck, dumba**” “You play like a girl” “I’m gonna shoot you” Without context each of these messages could be perfectly innocent examples …

When we think about social gaming, we think about massive multiplayer online games (MMOs) like World of Warcraft, intense arena games like League of Legends, and sweat-inducing battle royale games …

At Spectrum Labs, we're always interested in gaming companies that challenge public perceptions of toxicity and use behavioral science techniques to reign in negative and highly-toxic language. One of the …

As social gaming continues to mature and expand across the gaming industry, almost every socially-driven video game is running into a core issue. Player toxicity (e.g., misogyny, racism, sexual grooming, …

This episode of The Brief originally aired on March 3, 2020. You can watch the live recording on YouTube. In 2018, approximately 33.9 million U.S. users accessed online dating services, …

This podcast aired on February 27, 2020. You can watch the live recording on YouTube. In this episode of The Brief we discuss trust and safety in the transportation technology …

Even humans who speak the same language speak in different dialects, depending upon where they're from. It's only natural for a group of people to develop a special way to …

Everytime I meet someone new in Trust & Safety and I hear them mention having to maintain lists of keywords or Regular Expressions (RegEx), I cringe a little bit. Not …

We’re happy to announce we’ve joined the Online Dating Association, a UK-based consortium of dating companies and dating-app focused technology providers whose mission is to establish standards and safeguards to …

Young children in the age groups under 15 are a huge sector in the video gaming market. With fewer pressures and responsibilities than older teenagers and young adults, these younger …