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Learn how to make your community
stronger and safer. Stay on top of
trends, and learn how industry
leaders keep their users from harm.

by Lee Davis, on March 30, 2020

Back in early February we were in deep GDC prep mode. We had begun researching and writing about the video game industry’s unique Trust & Safety challenges. We started scheduling …

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by Lee Davis, on March 27, 2020

Right now, we are dealing with an unprecedented situation in our modern lives. The spread of COVID-19, also called the novel coronavirus, is dominating the news and changing the way …

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Topics:

Fake cures

social media

COVID-19

Marketplaces

by Lee Davis, on March 25, 2020

This episode of The Brief originally aired on March 16, 2020. You can watch the live recording on YouTube. Did you know that people tend to remember ~95% of a …

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Topics:

video

The Brief

Loom

by Lee Davis, on March 25, 2020

Everyday the public seems to wake up to a new slew of alarming headlines when it comes to COVID-19. This global pandemic is affecting every aspect of life as the …

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Topics:

COVID-19

hinge

Video dating

dating apps

Pandemic

by Katie Zigelman, on March 24, 2020

Consider the following chat messages: “Kill yourself” "You suck, dumba**” “You play like a girl” “I’m gonna shoot you” Without context each of these messages could be perfectly innocent examples …

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Topics:

Gaming

Initiatives

trash-talking

cyberbullying

Contextual AI

March Gaming

by Daisy Soderberg-Rivkin, on March 23, 2020

When we think about social gaming, we think about massive multiplayer online games (MMOs) like World of Warcraft, intense arena games like League of Legends, and sweat-inducing battle royale games …

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Topics:

Gaming

League of Legends

Initiatives

Sega

World of Warcraft

Fortnite

Atari

March Gaming

Overwatch

by Daisy Soderberg-Rivkin, on March 19, 2020

At Spectrum Labs, we're always interested in gaming companies that challenge public perceptions of toxicity and use behavioral science techniques to reign in negative and highly-toxic language. One of the …

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Topics:

Riot

Jeff Lin

Gaming

GDC 2013

League of Legends

Initiatives

cyberbullying

March Gaming

by Katie Zigelman, on March 17, 2020

As social gaming continues to mature and expand across the gaming industry, almost every socially-driven video game is running into a core issue. Player toxicity (e.g., misogyny, racism, sexual grooming, …

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Topics:

Gaming

Valve

Initiatives

Blizzard

March Gaming

Overwatch

Minerva

by Katie Zigelman, on March 17, 2020

This episode of The Brief originally aired on March 3, 2020. You can watch the live recording on YouTube. In 2018, approximately 33.9 million U.S. users accessed online dating services, …

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Topics:

Human Trafficking

The Brief

brenda guardado

dating apps

coffee meets bagel

interviews

by Lee Davis, on March 17, 2020

This podcast aired on February 27, 2020. You can watch the live recording on YouTube. In this episode of The Brief we discuss trust and safety in the transportation technology …

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Topics:

Scooters

The Brief

Lime

Transportation

Nick Shapiro

by Katie Zigelman, on March 12, 2020

Even humans who speak the same language speak in different dialects, depending upon where they're from. It's only natural for a group of people to develop a special way to …

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Topics:

social media

Gaming

Language

Leet Speek

March Gaming

by Lee Davis, on March 10, 2020

Everytime I meet someone new in Trust & Safety and I hear them mention having to maintain lists of keywords or Regular Expressions (RegEx), I cringe a little bit. Not …

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Topics:

Keywords

trust and safety

by Daisy Soderberg-Rivkin, on March 10, 2020

We’re happy to announce we’ve joined the Online Dating Association, a UK-based consortium of dating companies and dating-app focused technology providers whose mission is to establish standards and safeguards to …

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Topics:

dating apps

Spectrum Labs News

by Katie Zigelman, on March 4, 2020

Young children in the age groups under 15 are a huge sector in the video gaming market. With fewer pressures and responsibilities than older teenagers and young adults, these younger …

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Topics:

Gaming

Playstation 4

Roblox

Initiatives

Xbox

Fortnite

Minecraft

March Gaming

Nintendo Switch