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by Lee Davis, on March 30, 2020
Back in early February we were in deep GDC prep mode. We had begun researching and writing about the video game industry’s unique Trust & Safety challenges. We started scheduling …
Read Storyby Lee Davis, on March 27, 2020
Right now, we are dealing with an unprecedented situation in our modern lives. The spread of COVID-19, also called the novel coronavirus, is dominating the news and changing the way …
Read StoryFake cures
social media
COVID-19
Marketplaces
by Lee Davis, on March 25, 2020
This episode of The Brief originally aired on March 16, 2020. You can watch the live recording on YouTube. Did you know that people tend to remember ~95% of a …
Read Storyvideo
The Brief
Loom
by Lee Davis, on March 25, 2020
Everyday the public seems to wake up to a new slew of alarming headlines when it comes to COVID-19. This global pandemic is affecting every aspect of life as the …
Read StoryCOVID-19
hinge
Video dating
dating apps
Pandemic
by Katie Zigelman, on March 24, 2020
Consider the following chat messages: “Kill yourself” "You suck, dumba**” “You play like a girl” “I’m gonna shoot you” Without context each of these messages could be perfectly innocent examples …
Read StoryGaming
Initiatives
trash-talking
cyberbullying
Contextual AI
March Gaming
by Daisy Soderberg-Rivkin, on March 23, 2020
When we think about social gaming, we think about massive multiplayer online games (MMOs) like World of Warcraft, intense arena games like League of Legends, and sweat-inducing battle royale games …
Read StoryGaming
League of Legends
Initiatives
Sega
World of Warcraft
Fortnite
Atari
March Gaming
Overwatch
by Daisy Soderberg-Rivkin, on March 19, 2020
At Spectrum Labs, we're always interested in gaming companies that challenge public perceptions of toxicity and use behavioral science techniques to reign in negative and highly-toxic language. One of the …
Read StoryRiot
Jeff Lin
Gaming
GDC 2013
League of Legends
Initiatives
cyberbullying
March Gaming
by Katie Zigelman, on March 17, 2020
As social gaming continues to mature and expand across the gaming industry, almost every socially-driven video game is running into a core issue. Player toxicity (e.g., misogyny, racism, sexual grooming, …
Read StoryGaming
Valve
Initiatives
Blizzard
March Gaming
Overwatch
Minerva
by Katie Zigelman, on March 17, 2020
This episode of The Brief originally aired on March 3, 2020. You can watch the live recording on YouTube. In 2018, approximately 33.9 million U.S. users accessed online dating services, …
Read StoryHuman Trafficking
The Brief
brenda guardado
dating apps
coffee meets bagel
interviews
by Lee Davis, on March 17, 2020
This podcast aired on February 27, 2020. You can watch the live recording on YouTube. In this episode of The Brief we discuss trust and safety in the transportation technology …
Read StoryScooters
The Brief
Lime
Transportation
Nick Shapiro
by Katie Zigelman, on March 12, 2020
Even humans who speak the same language speak in different dialects, depending upon where they're from. It's only natural for a group of people to develop a special way to …
Read Storysocial media
Gaming
Language
Leet Speek
March Gaming
by Lee Davis, on March 10, 2020
Everytime I meet someone new in Trust & Safety and I hear them mention having to maintain lists of keywords or Regular Expressions (RegEx), I cringe a little bit. Not …
Read StoryKeywords
trust and safety
by Daisy Soderberg-Rivkin, on March 10, 2020
We’re happy to announce we’ve joined the Online Dating Association, a UK-based consortium of dating companies and dating-app focused technology providers whose mission is to establish standards and safeguards to …
Read Storydating apps
Spectrum Labs News
by Katie Zigelman, on March 4, 2020
Young children in the age groups under 15 are a huge sector in the video gaming market. With fewer pressures and responsibilities than older teenagers and young adults, these younger …
Read StoryGaming
Playstation 4
Roblox
Initiatives
Xbox
Fortnite
Minecraft
March Gaming
Nintendo Switch
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