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Learn how to make your community
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Katie Zigelman

Recent Posts by Katie Zigelman:

by Katie Zigelman, on May 5, 2021

At Spectrum Labs, we design products to empower customers to reach their Trust & Safety goals and keep their communities safe, inclusive, and engaged. Whether our customers need complete end-to-end …

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Topics:

Digital Safety

content moderation

products

trust and safety

by Katie Zigelman, on April 28, 2021

Content moderation for voice is very different than moderation for text. Not only is voice a different data type than text, but it is also still in the acceptance stage …

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Topics:

video chatting

voice chat moderation

audio moderation

voice moderation

by Katie Zigelman, on April 5, 2021

Survey Social media platforms and the algorithms that power them shape our culture and identities, influence our perspectives on the world, and control the media, news, and advertising that we …

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Topics:

social media

content moderation

trust and safety

corporate governance

by Katie Zigelman, on March 26, 2021

Survey People are spending more and more time in the digital world, with an estimated 30% increase in the amount of time U.S. adults spend online every day since COVID-191 …

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Topics:

social media

content moderation

trust and safety

by Katie Zigelman, on February 5, 2021

Survey In early January 2021, social media platform Parler was removed from Apple’s App Store, the Google Play Store, and was later removed from Amazon’s AWS servers due to the …

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Topics:

content moderation

trust and safety

profanity filters

by Katie Zigelman, on December 8, 2020

Survey One thing that makes marketplace platforms so attractive to people are social features like comments, chats, etc. Unfortunately, these social features on e-commerce platforms are often exploited by spammers, …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Katie Zigelman, on October 7, 2020

Survey The upcoming election seems to be highlighting an increasing division in the United States. And social media is strongly suspected to have played a significant role in this division …

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Topics:

trust and safety

2020 Election

by Katie Zigelman, on September 17, 2020

Survey Often, the first step for individuals that create an account to interact on an online platform is selecting a username. This could be on a social platform, a dating …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Katie Zigelman, on July 21, 2020

Survey This month, we are inviting online platforms and communities of all sizes to commit to returning the Internet to a place of healthy connection, free from hate speech, harassment, …

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by Katie Zigelman, on July 21, 2020

Survey The COVID-19 outbreak has turned the world upside down. As governments around the world allow their countries to open up again, there will be a new set of rules …

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Topics:

COVID-19

dating apps