On October 27th, 2021, our #TSCollective Community Manager, Matt Soeth, sat down with Spectrum Lab's advisor, and co-founder of the Fair Play Alliance, Kimberly Voll, Head of Trust & Safety at IRL - Do More Together, Rey Allie; and Jeff Hanlon, Sr. Director, Customer Care & Education, Together Labs.
Be champions for trust and safety at your company. You need to live, breath and execute these values every day. As much as possible, trust and safety should be injected into the process of development and creation. This way, you can make sure those values are part of the growth and development in your platform and you can define and advocate saying, “this is what good looks like.”
Here are the key takeaways:
Strategy is Key!
Kim Voll joined an amazing team at Riot. When she arrived, she asked herself some tough questions and laid out a few priorities for success.
Jeff Hanlon leads a wide range of trust and safety groups across several different experiences at Together Labs.
Rey Allie has worked across trust and safety in different roles. He recently joined IRL as their Head of Trust and Safety.
Our master class is available to watch online. We recorded this session for you to revisit with your teams and absorb all the great information that was shared.
In addition, you can check out our #TSCollective, a community of trust and safety professionals sharing best practices and support for this heroic work.