We’re all experiencing incredible mental strain due to COVID-19. So, it is serendipitous that May is Mental Health Awareness month in the US. This month, probably more so than previous Mays, many non-profits and organizations are joining together to raise awareness of mental health and provide resources to help those suffering.
In support of this initiative, we are raising awareness of the mental health challenges faced by two key positions in the Trust & Safety world: Content Moderators and Data Labelers. Both are on the front lines, encountering the worst of the Internet daily. That takes a toll. In the following articles we examine the unique stresses felt by these position and what their teammates can do to support them.
As A.I. emerges in more of the digital world, a new job role also is gaining momentum - data labeling.