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by Hetal Bhatt, on June 30, 2022

Survey More than 40% of U.S. adults say they’ve experienced online harassment, a figure that has remained unchanged since Pew’s 2017 online harassment survey. However, more severe forms of cyber …

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Topics:

harassment

content moderation

Contextual AI

by Spectrum Labs, on June 23, 2022

It’s hard to find anyone who isn’t alarmed or frustrated by the toxicity that appears in social media -- Trust & Safety professionals included. Most users are generally courteous and …

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Product Feature

User-Level Moderation

by Hetal Bhatt, on June 21, 2022

June is Pride Month, and many organizations have launched marketing campaigns to emphasize their support for the LGBTQ community. But truly supporting LGBTQ+ individuals involves more than symbolic gestures. As …

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Topics:

cyberbullying

trust and safety

Hate Speech

by Spectrum Labs, on June 9, 2022

June is Pride Month, a time when people within the LGBTQ+ communities are free to celebrate and embrace who they are, as well as their achievements in the arts, science, …

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Topics:

cyberbullying

trust and safety

Hate Speech

by Kris McGuffie, on March 24, 2022

Major world events, such as Russia’s invasion of Ukraine, can have a massive impact within online communities. Toxic content online contributes to hate, discrimination, and violence, and real-world violence contributes …

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Hate Speech

by Jennifer Sommerville, on March 24, 2022

A Growing Threat to Online Communities Spammers and scammers can erode user experience quality and brand perceptions faster than almost anything else. Constant profile updates with irrelevant content, chat rooms …

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Topics:

Spam

by Matthew Soeth, on March 22, 2022

Toxic behavior such as hate speech has the ability to affect users online and offline and escalate if not addressed. In this masterclass, Kris McGuffie, Research Director at Spectrum Labs, …

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Hate Speech

by Spectrum Labs, on March 21, 2022

In early March, Spectrum Labs CMO, Tiffany Xingu Wang, helped Cheddar News kick off Women's History Month by speaking with Alicia Nieves on keeping the metaverse safe. “The metaverse actually …

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Metaverse

by Spectrum Labs, on March 17, 2022

This year will be an eventful one for Trust & Safety teams all over the world. Governments around the world are losing patience with platforms that don’t adequately protect their …

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Policy

by Ashley Pierson, on February 28, 2022

Spectrum Labs is happy to announce one of the panelists for the Online Toxicity Masterclass on March 17th, Kesa White, Program Research Associate of PERIL! Meet Kesa White! Kesa White …

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Topics:

trust and safety