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by Spectrum Labs, on September 8, 2022

Spectrum Labs uses Contextual AI to detect and remove toxic behaviors from online platforms, increasing user retention and engagement. Now, we've harnessed that same Contextual AI to bring you our new …

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Content Moderation

healthy behavior

by Hetal Bhatt, on August 16, 2022

We hear a lot about online toxicity and its negative effects on user retention. It’s pretty simple: the less enjoyable an online platform is, the less likely users will stick …

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Content Moderation

Contextual AI

positive behavior

healthy behavior

by Hetal Bhatt, on August 3, 2022

In July 2022, the European Parliament passed the Digital Services Act (DSA) requiring digital platforms to meet comprehensive benchmarks for online safety. The DSA sets continent-wide safety standards for online …

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Digital Services Act

DSA

European Union

by Matthew Soeth, on July 29, 2022

Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the …

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Content Moderation

Trust and Safety

Policy

by Spectrum Labs, on July 11, 2022

Are you new to content moderation and Trust & Safety? Learn how to create a Trust & Safety policy framework at your company. Spectrum Labs’ new whitepaper, Developing and Operationalizing …

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Content Moderation

Trust and Safety

Policy

by Hetal Bhatt, on June 30, 2022

Survey More than 40% of U.S. adults say they’ve experienced online harassment, a figure that has remained unchanged since Pew’s 2017 online harassment survey. However, more severe forms of cyber …

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harassment

Content Moderation

Contextual AI

by Spectrum Labs, on June 23, 2022

It’s hard to find anyone who isn’t alarmed or frustrated by the toxicity on social media – Trust & Safety professionals included. Most users are generally courteous, respectful, and generate …

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Content Moderation

Product Feature

User-Level Moderation

by Hetal Bhatt, on June 21, 2022

June is Pride Month, and many organizations have launched marketing campaigns to emphasize their support for the LGBTQ community. But truly supporting LGBTQ+ individuals involves more than symbolic gestures. As …

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cyberbullying

Trust and Safety

Hate Speech

by Spectrum Labs, on June 9, 2022

June is Pride Month, a time when people within the LGBTQ+ communities are free to celebrate and embrace who they are, as well as their achievements in the arts, science, …

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cyberbullying

Trust and Safety

Hate Speech

by Kris McGuffie, on March 24, 2022

Major world events, such as Russia’s invasion of Ukraine, can have a massive impact within online communities. Toxic content online contributes to hate, discrimination, and violence, and real-world violence contributes …

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Hate Speech