Learn how to make your community
stronger and safer. Stay on top of
trends, and learn how industry
leaders keep their users from harm.
by Alexis Palmer, on December 5, 2022
This month, Spectrum Labs hosted a master class titled "Using AI to Recognize & Reward Pro-Social Behaviors." The conversation featured Grindr's VP of Customer Experience, Alice Hunsberger; Together Labs' Sr …
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Content Moderation
dating apps
healthy behaviors
healthy behavior
Technology
Masterclass
user retention
proactive moderation
by Hetal Bhatt, on December 2, 2022
The World Cup is a global phenomenon that ignites passions everywhere as soccer fans cheer on their favorite teams. Soccer hooliganism is nothing new. But in the age of social …
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Hate Speech
by Alexis Palmer, on November 25, 2022
As the holiday season kicks off, the risk of online users being subjected to spam and fraud increases significantly. When we think of spam, our minds often wander toward thoughts …
Read StoryTrust and Safety
Spam
by test, on November 23, 2022
Beena J. Pallical is General Secretary of Economic and Educational Rights for the National Campaign on Dalit Human Rights(NCDHR). In this episode, Beena gives us a background on caste discrimination--where …
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User Insights
by test, on November 23, 2022
Clara Tsao is Co-Founder of the Trust & Safety Professionals Association ("TSPA"), a new, nonprofit, member-based organization for trust & safety professionals that launched in June 2020. Trust & Safety …
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Content Moderation
by test, on November 23, 2022
We've previously introduced healthy behavior as a Trust & Safety principle. Trust & Safety shouldn't end at removing toxicity. Incentivizing healthy behavior helps your users feel more welcome and makes …
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Technology
by Hetal Bhatt, on November 2, 2022
We've previously introduced healthy behavior as a Trust & Safety principle. Trust & Safety shouldn't end at removing toxicity. Incentivizing healthy behavior helps your users feel more welcome and makes …
Read StoryContent Moderation
Trust and Safety
by Othmane Rifki, on October 30, 2022
super{set} companies have been very early to adopt data engineering, or leveraging software engineering to power data science workflows and solve business problems. Many of us have been on the …
Read Storymachine learning
Technology
by Matthew Soeth, on October 24, 2022
Cyberbullying is no new challenge. It is an issue that seemingly comes with the territory of internet use. But does it have to? As young people spend more time online, …
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cyberbullying
Policy
by Hetal Bhatt, on October 4, 2022
October is National Bullying Prevention Month – but it's a problem that affects online communities year-round. Nearly 1 in 4 teenagers (23.2%) say they've faced cyberbullying over the past month …
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Trust and Safety