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by Spectrum Labs, on September 8, 2022
Spectrum Labs uses Contextual AI to detect and remove toxic behaviors from online platforms, increasing user retention and engagement. Now, we've harnessed that same Contextual AI to bring you our new …
Read StoryContent Moderation
healthy behavior
by Hetal Bhatt, on August 16, 2022
We hear a lot about online toxicity and its negative effects on user retention. It’s pretty simple: the less enjoyable an online platform is, the less likely users will stick …
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Contextual AI
positive behavior
healthy behavior
by Hetal Bhatt, on August 3, 2022
In July 2022, the European Parliament passed the Digital Services Act (DSA) requiring digital platforms to meet comprehensive benchmarks for online safety. The DSA sets continent-wide safety standards for online …
Read StoryDigital Services Act
DSA
European Union
by Matthew Soeth, on July 29, 2022
Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the …
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Trust and Safety
Policy
by Spectrum Labs, on July 11, 2022
Are you new to content moderation and Trust & Safety? Learn how to create a Trust & Safety policy framework at your company. Spectrum Labs’ new whitepaper, Developing and Operationalizing …
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Trust and Safety
Policy
by Hetal Bhatt, on June 30, 2022
Survey More than 40% of U.S. adults say they’ve experienced online harassment, a figure that has remained unchanged since Pew’s 2017 online harassment survey. However, more severe forms of cyber …
Read Storyharassment
Content Moderation
Contextual AI
by Spectrum Labs, on June 23, 2022
It’s hard to find anyone who isn’t alarmed or frustrated by the toxicity on social media – Trust & Safety professionals included. Most users are generally courteous, respectful, and generate …
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Product Feature
User-Level Moderation
by Hetal Bhatt, on June 21, 2022
June is Pride Month, and many organizations have launched marketing campaigns to emphasize their support for the LGBTQ community. But truly supporting LGBTQ+ individuals involves more than symbolic gestures. As …
Read Storycyberbullying
Trust and Safety
Hate Speech
by Spectrum Labs, on June 9, 2022
June is Pride Month, a time when people within the LGBTQ+ communities are free to celebrate and embrace who they are, as well as their achievements in the arts, science, …
Read Storycyberbullying
Trust and Safety
Hate Speech
by Kris McGuffie, on March 24, 2022
Major world events, such as Russia’s invasion of Ukraine, can have a massive impact within online communities. Toxic content online contributes to hate, discrimination, and violence, and real-world violence contributes …
Read StoryHate Speech