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Spectrum Labs uses Contextual AI to detect and remove toxic behaviors from online platforms, increasing user retention and engagement. Now, we've harnessed that same Contextual AI to bring you our new …

We hear a lot about online toxicity and its negative effects on user retention. It’s pretty simple: the less enjoyable an online platform is, the less likely users will stick …

In July 2022, the European Parliament passed the Digital Services Act (DSA) requiring digital platforms to meet comprehensive benchmarks for online safety. The DSA sets continent-wide safety standards for online …

Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the …

Are you new to content moderation and Trust & Safety? Learn how to create a Trust & Safety policy framework at your company. Spectrum Labs’ new whitepaper, Developing and Operationalizing …

Survey More than 40% of U.S. adults say they’ve experienced online harassment, a figure that has remained unchanged since Pew’s 2017 online harassment survey. However, more severe forms of cyber …

It’s hard to find anyone who isn’t alarmed or frustrated by the toxicity on social media – Trust & Safety professionals included. Most users are generally courteous, respectful, and generate …

June is Pride Month, and many organizations have launched marketing campaigns to emphasize their support for the LGBTQ community. But truly supporting LGBTQ+ individuals involves more than symbolic gestures. As …

June is Pride Month, a time when people within the LGBTQ+ communities are free to celebrate and embrace who they are, as well as their achievements in the arts, science, …

Major world events, such as Russia’s invasion of Ukraine, can have a massive impact within online communities. Toxic content online contributes to hate, discrimination, and violence, and real-world violence contributes …