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Learn how to make your community
stronger and safer. Stay on top of
trends, and learn how industry
leaders keep their users from harm.

by Lee Davis, on January 5, 2021

User-generated content (UGC) refers to any type of subject matter: text, reviews, pictures, videos, etc. that is created by users rather than by a company, platform, or brand. This content …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

by Lee Davis, on December 16, 2020

Content moderation is critical to the success of the digital world: ensuring online communities are safe, inclusive and achieve growth goals. However, moderating content is a complex task. This blog …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

by Katie Zigelman, on December 8, 2020

One thing that makes e-commerce platforms so attractive to people are social features like comments, chats, etc. Unfortunately, these social features on e-commerce platforms are often exploited by spammers, creating …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Lee Davis, on October 15, 2020

Keeping kids safe on the Internet has never been more challenging. Young people now spend more hours online than ever before, on a variety of different websites and platforms. And …

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Topics:

social media

child safety

content moderation

by Katie Zigelman, on September 17, 2020

Often, the first step for individuals that create an account to interact on an online platform is selecting a username. This could be on a social platform, a dating app, …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Lee Davis, on May 17, 2020

This episode of The Brief originally aired on May 3, 2020. You can watch the full episode on YouTube. Daisy Soderberg-Rivkin is a policy fellow in the technology and innovation …

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Topics:

child sex abuse

encryption

Digital Safety

The Brief

content moderation

government

law

real world safety

activism

by Lee Davis, on October 11, 2019

Facebook and other social media outlets have been under the microscope for their content moderation policies. Content moderation is a necessary evil to create a positive user experience within software …

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Topics:

free speech

content moderation

censorship

trust and safety

facebook

by Daisy Soderberg-Rivkin, on August 10, 2019

Moderating your site's content in real-time is an important part of providing customers with a safe and enjoyable user experience. Harmful online behavior like harassment and scamming can do serious …

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Topics:

content moderation

AI