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Learn how to make your community
stronger and safer. Stay on top of
trends, and learn how industry
leaders keep their users from harm.

by Lee Davis, on January 5, 2021

User-generated content (UGC) refers to any type of subject matter: text, reviews, pictures, videos, etc. that is created by users rather than by a company, platform, or brand. This content …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

by Lee Davis, on December 16, 2020

Content moderation is critical to the success of the digital world: ensuring online communities are safe, inclusive and achieve growth goals. However, moderating content is a complex task. This blog …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

by Katie Zigelman, on December 8, 2020

One thing that makes e-commerce platforms so attractive to people are social features like comments, chats, etc. Unfortunately, these social features on e-commerce platforms are often exploited by spammers, creating …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Katie Zigelman, on September 17, 2020

Often, the first step for individuals that create an account to interact on an online platform is selecting a username. This could be on a social platform, a dating app, …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Lee Davis, on June 2, 2020

This episode of The Brief originally aired on May 26, 2020. You can watch this episode of The Brief on YouTube. When childcare is your business, trust and safety is …

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Topics:

child safety

peer-to-peer marketplaces

The Brief

by Lee Davis, on April 27, 2020

This episode of The Brief originally aired on April 20, 2020. You can watch the full live video recording on YouTube. We talk about trust and safety at peer-to-peer marketplaces …

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Topics:

peer-to-peer marketplaces

eBay

The Brief

Upwork

Fraud