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by Lee Davis, on January 5, 2021
User-generated content (UGC) refers to any type of subject matter: text, reviews, pictures, videos, etc. that is created by users rather than by a company, platform, or brand. This content …
Read Storysocial media
peer-to-peer marketplaces
content moderation
dating apps
by Lee Davis, on December 16, 2020
Content moderation is critical to the success of the digital world: ensuring online communities are safe, inclusive and achieve growth goals. However, moderating content is a complex task. This blog …
Read Storysocial media
peer-to-peer marketplaces
content moderation
dating apps
by Katie Zigelman, on December 8, 2020
One thing that makes e-commerce platforms so attractive to people are social features like comments, chats, etc. Unfortunately, these social features on e-commerce platforms are often exploited by spammers, creating …
Read Storysocial media
peer-to-peer marketplaces
content moderation
dating apps
username moderation
by Katie Zigelman, on September 17, 2020
Often, the first step for individuals that create an account to interact on an online platform is selecting a username. This could be on a social platform, a dating app, …
Read Storysocial media
peer-to-peer marketplaces
content moderation
dating apps
username moderation
by Lee Davis, on June 2, 2020
This episode of The Brief originally aired on May 26, 2020. You can watch this episode of The Brief on YouTube. When childcare is your business, trust and safety is …
Read Storychild safety
peer-to-peer marketplaces
The Brief
by Lee Davis, on April 27, 2020
This episode of The Brief originally aired on April 20, 2020. You can watch the full live video recording on YouTube. We talk about trust and safety at peer-to-peer marketplaces …
Read Storypeer-to-peer marketplaces
eBay
The Brief
Upwork
Fraud
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