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Learn how to make your community
stronger and safer. Stay on top of
trends, and learn how industry
leaders keep their users from harm.

by Katie Zigelman, on April 5, 2021

Survey Social media platforms and the algorithms that power them shape our culture and identities, influence our perspectives on the world, and control the media, news, and advertising that we …

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Topics:

social media

content moderation

trust and safety

corporate governance

by Katie Zigelman, on March 26, 2021

Survey People are spending more and more time in the digital world, with an estimated 30% increase in the amount of time U.S. adults spend online every day since COVID-191 …

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Topics:

social media

content moderation

trust and safety

by Lee Davis, on January 5, 2021

User-generated content (UGC) refers to any type of subject matter: text, reviews, pictures, videos, etc. that is created by users rather than by a company, platform, or brand. This content …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

by Lee Davis, on December 16, 2020

Survey Content moderation is critical to the success of the digital world: ensuring online communities are safe, inclusive and achieve growth goals. However, moderating content is a complex task. This …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

by Katie Zigelman, on December 8, 2020

Survey One thing that makes e-commerce platforms so attractive to people are social features like comments, chats, etc. Unfortunately, these social features on e-commerce platforms are often exploited by spammers, …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Lee Davis, on October 15, 2020

Survey Keeping kids safe on the Internet has never been more challenging. Young people now spend more hours online than ever before, on a variety of different websites and platforms …

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Topics:

social media

child safety

content moderation

by Katie Zigelman, on September 17, 2020

Survey Often, the first step for individuals that create an account to interact on an online platform is selecting a username. This could be on a social platform, a dating …

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Topics:

social media

peer-to-peer marketplaces

content moderation

dating apps

username moderation

by Lee Davis, on June 29, 2020

We use our voices to connect with, and convey information to, others. We change our tone, pitch-range, volume, rhythm and tempo to customize our meaning beyond the words we’ve selected …

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Topics:

social media

Gaming

voice chat moderation

dating apps

by Lee Davis, on June 16, 2020

Survey This episode of The Brief originally aired on June 15, 2020. You can watch the live recording on YouTube. Meet Spectrum Labs' Head of Product & Client Services, Katie …

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Topics:

social media

caste discrimination

The Brief

products

AI

Social Media Matters

by Lee Davis, on May 26, 2020

Survey This episode of The Brief originally aired on May 16, 2020. You can watch the live recording on YouTube. On Episode 16 of The Brief, we talk to Sean …

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Topics:

social media

Digital Safety

The Brief

kids

Digital4Good

messaging