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ProSocial Summit 2023
The ProSocial Summit is the only conference that brings together multidisciplinary stakeholders who build online communities. It is an event for anyone with a mission to improve user retention, engagement, and brand reputation by removing online toxicity and encouraging positive behaviors.
You need content moderation and user experience tools that can scale coverage across a wide range of content, user behaviors, and languages. But we can do better — let’s find a way to deal with harmful content at its root to create more beneficial online communities.
The ProSocial Summit focuses on proactive measures to create safe and vibrant communities that are welcoming spaces for users and brands alike.
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Past
Master Class
Protect Children Online with the Power of People & Technology
With kidSAFE Seal Program's Shai Samet, Kinzoo's Joyce Souza, and Spectrum Labs' Parthvi Shah
Online communities for adults present challenges in ensuring child safety and privacy. Companies must integrate safety-by-design across departments, including product development, content moderation, and COPPA-compliant advertising. Key aspects of online child safety involve human review, automated actioning, proactive content removal, and transparent reporting.
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Master Class
Scaling Content Moderation AI: An Engineering Stack Breakdown
With AWS's Steven Peacock and Spectrum Labs' Ryan Triechler
In this master class, Spectrum Labs and AWS discuss the unique needs of game developers whose games serve a wide variety of different player types and are played across multiple countries and languages. How can game companies use the same technological infrastructure to maintain user safety worldwide while providing the flexibility needed to adjust content moderation needs by age range, language, and regulatory environment?
Masterclass
Complying with Online Government Regulations
With Wildlife's Aiofe McGuinness, Oversight Boards' Keven Koehler, and Spectrum Labs' Ryan Treichler
Are you and your team prepared for the government regulations regarding online safety and platform protection? In this master class, you will learn from experts about the current and upcoming regulations, including the DSA, COPPA, SESTA FOSTA, and more.
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Masterclass
Using AI to Recognize and Reward Pro-Social Behaviors
With Grindr's Alice Hunsberger, Together Labs' Jeff Hanlon, & Spectrum Labs' Hill Stark, PhD. and Jonathan Purnell, PhD.
Tech is putting the power in the hands of platforms as they work to create safe, effective, and community-appropriate content moderation guidelines. In this master class, you'll hear from industry experts as they discuss the capabilities of content moderation AI and how it can be maximized by platforms, as well as the retention and revenue benefits of its implementation.
Masterclass
Prevent Cyberbullying on Your Platforms
With the Cyberbullying Research Center's Sameer Hinduja and Spectrum Labs' Kris McGuffie
Cyberbullying instances have been on the rise as more children and teens spend more time on social and gaming apps. However, detecting and moderation cyberbullying on these platforms can be a challenging. Register for the master class to learn how our panel of expert speakers approach the issue.
Demo
Spectrum Solutions: Healthy Behaviors AI
Presented by Ryan Treichler
Spectrum Labs now offers a 360 degree view into user behaviors on your platform across healthy and toxic behaviors. Join Spectrum Labs VP of Product, Ryan Treichler, for a demonstration of Healthy Behaviors AI.
Masterclass
Principles, Policy, and Playbooks
With Agnes Evrard, Alex Sandeford, and Daryl Sando
Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the values and expected behaviors of a platform’s community. Register for the masterclass to learn how Trust & Safety teams have created policy and community guidelines for their platform.
Masterclass
Online Toxicity and How to Prevent it From Affecting Users Offline
With Jamie Cohen and Kesa White | Hosted by Kris McGuffie
Toxic behavior such as hate speech has the ability to affect users online and offline and escalate if not addressed. In this masterclass, Head of Research at Spectrum Labs, Program Research Associate at PERIL, and Head of Education at Digital Void will discuss how to detect toxic behavior, why it is so difficult to, and different ways of encouraging a positive online community.
Masterclass
The Wild West of Audio Renaissance
With Dayo Akinrinade and Barry Wright | Hosted by Ryan Treichler
As we enter a multi-sensory metaverse, audio is playing a bigger role in how we experience online. With the rise of this audio renaissance, we are seeing actions such as spammers taking on new forms and negatively impacting our online experience. Join Wisdom, Spotify, and Spectrum Labs to learn how they are moderating audio content moderation.
Masterclass
Build a Competitive Advantage with Trust & Safety
With Kim Voll, Jeff Hanlon, and Rey Allie
Be champions for trust and safety at your company. You need to live, breath and execute these values every day. As much as possible, trust and safety should be injected into the process of development and creation. This way, you can make sure those values are part of the growth and development in your platform and you can define and advocate saying, “this is what good looks like.” In this master class, learn from Kim Voll, Fair Play Alliance, Jeff Hanson, Together Labs and Rey Allie, IRL on how to to do just that.
Masterclass
Age Does Matter: Online Child Safety Best Practices
With Roo Powell and Lisa Thee | Hosted by Kris McGuffie
In this master class, Spectrum Lab's new expert advisor Roo Powell, Founder, SOSA , Lisa Thee, consultant and CEO of Data for Good, and Kris McGuffie, Director of Research, Spectrum Labs will be discussing best practices for platforms for age gating users, ways to detect children, even if they lie about their age, how to stop, report & prevent crimes against minors and how you can protect children's experiences & increase parents' comfort level.
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Masterclass
Recognizing and Responding to Bad Actors
With Tara Brannigan and Brittany Galvin
In this master class, Tara Brannigan, Director of Player Experience at Behaviour Interactive, and Brittany Galvan, Director of Trust, Safety & Support at YouNow will show you how to identify different types of bad actors faster and manage them more efficiently.
Webinar
Trust & Safety: Safety by Design
With Sean Herman and Theon Freeman
Watch the webinar to see how Sean Herman, Founder of kids messaging app Kinzoo, and Theon Freeman, Head of Community at tutorial builder Minerva, have launched products and features with user safety considered at the ideation stage rather than as an afterthought.
Webinar
Trust & Safety: More than Moderation
With Lauren Madison and Cindy Au | Hosted by Katie Zigelman
View the on-demand webinar to discover how Trust & Safety moderation can have a positive impact on your business goals and community.
Join Lauren Madison, Vice President, Content and Safety at MediaLab and Cindy Au, Director of Community & Engagement at Brainly as they share their experiences building vibrant online communities.
Webinar
Trust & Safety: It's Everyone's Responsibility
With Joel Silk and Alice Goguen Hunsberger | Hosted by Katie Zigelman
Katie Zigelman sits down with Joel Silk and Alice Goguen Hunsberger in this webinar, where Trust & Safety professionals from different industries share how they collaborate daily with other departments. Listeners will learn tips and tricks to raise the profile and power of their own Trust & Safety organization.
Webinar
Tech Policy Changes on the Horizon
With Paul Rosenzweig | Hosted by Daisy Soderberg-Rivkin
Daisy Soderberg-Rivkin sits down with Paul Rosenzweig, Resident Senior Fellow, National Security & Cybersecurity at The R Street Institute. Mr. Rosenzweig’s work is focused on legal and policy issues related to cybersecurity, national security and tech policy, including the intersection of privacy and security.
Webinar
Extremism in Online Communities
With Mike Signer | Hosted by Daisy Soderberg-Rivkin
In this fireside chat, Spectrum Labs' Director of Community, Daisy Soderberg-Rivkin talks about extremism in online communities with Mike Signer, the founder of the Communities Overcoming Extremism project.
Masterclass
Latest title
With Speaker Name Here | Hosted by Host Name Here
Cyberbullying instances have been on the rise as more children and teens spend more time on social and gaming apps. However, detecting and moderation cyberbullying on these platforms can be a challenging. Register for the master class to learn how our panel of expert speakers approach the issue.