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ActiveFence & Spectrum Labs introduce:

Enhanced
end-to-end
online safety

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We're making the Internet a safer place

Spectrum Labs uses the power of AI to help online communities thrive.
 
Our solutions enable the world's largest platforms to eliminate harmful content, improve user retention, and create more enjoyable customer experiences. We pride ourselves on offering full-service solutions that work in real-time and across any language. That way, you can focus on what you do best – building a better platform.
PROTECTING BILLIONS OF USERS
Retention AI

Retention, Engagement, and Revenue

You spend a lot of time and money getting new users to try your app, game, or platform for the first time. When they churn, it’s all wasted.

Amplify by Spectrum Labs is the world’s first Retention AI, built to craft and curate better, more positive user interactions within digital platforms and games.

Amplify uses Spectrum’s industry-leading content moderation AI to remove toxic content and bad actors at scale, in any language. It also identifies users who are helpful, encouraging, and friendly so that they can be rewarded and paired with new users to create better game and app experiences.

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Maura Welch VP Marketing
Together Labs
12%

“By engaging our most friendly and helpful players using Spectrum Labs’ Healthy Behavior AI, we look forward to improving user experiences while increasing retention, engagement and revenue.”
A. Gallo

“Acquiring a new customer is 5%- 25% more expensive than retaining an existing one”
Retention AI

Retention, Engagement, and Revenue

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Content Moderation AI

Scale Your Content Moderation

Guardian by Spectrum Labs is the most advanced content moderation AI suite of tools, allowing trust & safety teams to scale their content coverage by 3 to 8 times with the same sized team.*

Guardian uses Contextual AI to parse user profiles, conversation history, and platform metadata to identify and action context-dependent toxic conversations that other moderation tools miss. Hard-to-detect behaviors like child grooming, hate speech, radicalization, illegal solicitation, and spam pose a critical business risk to platforms, and are often undetected by other tools.

Guardian scales coverage with the only content moderation tool certified by a major insurance provider (Munich Re) to reduce risk. With patented multi-language adaptability, Guardian can quickly deploy global, high-quality content moderation AI at lower cost.

*Based on typical results of Spectrum Labs’ current gaming and dating client platforms. Content coverage may vary.

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Geoff Cook CEO The Meet Group
50%

“We turned to Spectrum Labs to algorithmically moderate names and stream descriptions across our communities, and we saw dramatic and instant improvement.”
Content Moderation AI

Scale Your Content Moderation

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AI for Regulatory Compliance

Avoid Penalties for Non-Compliance

Online safety is becoming a legal obligation across the globe. Government regulations like COPPA in the US, GDPR and DSA in Europe, and the UK’s Online Safety Bill now require platforms to comply with specific safety benchmarks or face hefty fines.

Spectrum Labs has made compliance simple by partnering with global tech and policy experts to audit your platform, create a plan of what specific actions are needed for compliance, and which technologies are available to help you. 

Once you know what’s needed, Spectrum Labs’ AI-powered community moderation solutions scale coverage across your entire platform to detect a full range of harmful behavior and keep illegal content out of your community – and automatically produce the required data needed for transparency reports.
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AI for Regulatory Compliance

Avoid Penalties for Non-Compliance

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A Complete Solution to User Safety

Spectrum Labs is a full-service AI vendor that offers the following features in addition to advanced behavior systems detecting toxic and healthy behaviors.
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Custom Implementation

Spectrum Labs' AI solutions can be implemented via API or webhooks – whichever works best for your platform.

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Billions of API Requests

Our infrastructure is equipped to handle the full scale of our customers' API requests, with a latency of 20 milliseconds.
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Text UGC Use Cases

Spectrum Labs' solutions can detect toxic content across chat threads, posts, captions, comments, usernames, and more.

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Multi-Lingual Detection

Our patented multi-lingual detection engine scales our solutions' coverage across more than 20 languages.
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Configured Actioning

Customize content actioning based on your community guidelines. Types of actioning include real-time, automated, user-level, and more.

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Analytics

Get regular reports with insight on moderator activity, user behavioral trends, and an overall assessment of your community health.

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Moderator UI

Use Spectrum Labs' Guardian Moderator UI or integrate Spectrum Labs' solutions into your preexisting in-house UI.

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Customer Success Team

We'll assigned you a dedicated customer support manager to assist with implementation, conduct bi-weekly check-ins, and be your point person for any questions.

Spectrum Labs’ platform enabled us to more confidently detect when in-text disruptive behavior has occurred, which led to 3.3 million time-based penalties in 2021.

Weszt Hart Head of Player Dynamics

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Overnight I saw a 50% reduction in manual moderation of display names.

David Brown SVP, Trust and Safety

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Spectrum Labs has brought a whole new meaning to the word partnership for me.

Aoife McGuinness Trust and Safety Manager

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Spectrum Labs helps solve the problem of finding a reliable tool for content moderation that generates accurate results. By using Spectrum, we effectively manage the content flowing through our platforms and promote healthy behaviors.

Joyce Souza Chief Operating Officer

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Why Spectrum Labs Is Better

Solutions & Case Studies

From hate speech and radicalization to child grooming and spam, Spectrum Labs’ solutions reduce risk and create better user experiences customized to your platform.
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Dating Apps

Top concerns:
Solicitation, hate speech, doxxing, revenge, CSAM grooming & underage users

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Gaming

Top concerns:
Hate speech, radicalization, bullying, inappropriate content for kids’ games (profanity, sexual content, CSAM, child grooming, etc.)

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Marketplaces

Top concerns:
Spam, scams, fraud, solicitation

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Social Media & Messaging

Top concerns:
Hate speech, bullying, violence, self-harm, inappropriate sexual, CSAM
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Spectrum Labs in the News

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ProSocial Summit 2023

September 13th, 2023

The 2nd annual ProSocial Summit (formerly known as the Safety Matters Summit) will have speaking and networking sessions to better inform Trust & Safety, User Experience, Data Science, Product, and Engineering teams on how to create safer communities for everyone — from users to brand partners.

The ProSocial Summit focuses on proactive measures to create safe and vibrant communities that are welcoming spaces for users and brands alike.

Register for Free
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Read the Latest

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How can online platforms stop cyberbullying?

October 4, 2022
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Election year risks for online platforms and Trust & Safety

September 29, 2022
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New Product: Healthy Behaviors AI

September 8, 2022
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