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PROTECTING BILLIONS OF USERS

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Spectrum Labs helps a wide range of companies improve their retention, reduce toxic content, and analyze and optimize their user and community experiences. Click the link below and let’s get to know more about each other.

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Retention AI

Retention, Engagement, and Revenue

You spend a lot of time and money getting new users to try your app, game, or platform for the first time. When they churn, it’s all wasted.

Amplify by Spectrum Labs is the world’s first Retention AI, built to craft and curate better, more positive user interactions within digital platforms and games. Amplify uses Spectrum’s industry-leading content moderation AI to remove toxic content and bad actors at scale, in any language — and also identifies users who are helpful, encouraging, and friendly so that they can be rewarded and paired with new users to create better game and app experiences.

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Maura Welch VP Marketing
Together Labs

12% Increase in
ARPU

“By engaging our most friendly and helpful players using Spectrum Labs’ Healthy Behavior AI, we look forward to improving user experiences while increasing retention, engagement and revenue.”

A. Gallo

“Acquiring a new customer is 5%- 25% more expensive than retaining an existing one”

Content Moderation AI

Scale Your Content Moderation

Guardian by Spectrum Labs is the most advanced content moderation AI suite of tools, allowing trust & safety teams to scale their content coverage by 3 to 8 times with the same sized team.*

Guardian uses Contextual AI, which factors user profile, conversation history, and platform metadata in addition to standard keyword-based models to identify and action context-dependent toxic conversations that other moderation tools miss. Hard-to-identify behaviors such as CSAM, child grooming, hate speech, radicalization, illegal solicitation, and spam pose a critical business risk to platforms, and are often undetected by other tools.

Guardian scales coverage with the only content moderation tool certified by a major insurance provider (Munich Re) to reduce risk. With patented multi-language adaptability, Guardian can quickly deploy global, high-quality content moderation AI at lower cost.

*Based on typical results of Spectrum Labs’ current gaming and dating client platforms. Content coverage may vary.

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Geoff Cook CEO The Meet Group

50% reduction in
moderation efforts

“We turned to Spectrum Labs to algorithmically moderate names and stream descriptions across our communities, and we saw dramatic and instant improvement.”

Behavioral AI For Brands

Measure Your Community Promoter Score

Marketers

Brand CPS by Spectrum Labs unlocks hidden consumer insights within your user-generated content (UGC) to help brands identify online promoters and detractors based on real-world behaviors, not just polling data.

Using natural language AI, Brand CPS Insights detect positive and negative users in real-time, at scale, and across any language. Unlike social listening, which can’t discern recurring behaviors nor identify specific themes or user cohorts, and polling data that is time-consuming and is always out of date, Spectrum Labs Community Promoter Score measures real-time brand social engagement, which can help predict NPS.

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Spectrum Labs’ platform enabled us to more confidently detect when in-text disruptive behavior has occurred, which led to 3.3 million time-based penalties in 2021.

Weszt Hart Head of Player Dynamics

Spectrum Labs’ product allows us to catch any malicious content early and act upon it as needed.

Theon Freeman Head of Community

Spectrum Labs was extremely easy to integrate. We were up and running in a few days.

Michelle Kennedy CEO and Founder

Overnight I saw a 50% reduction in manual moderation of display names.

David Brown SVP, Trust and Safety

Spectrum Labs has brought a whole new meaning to the word partnership for me.

Aoife McGuinness Trust and Safety Manager

Solutions & Case Studies

From hate speech and radicalization to child grooming and spam, Spectrum Labs’ solutions reduce risk and create better user experiences customized to your platform.