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Learn how to make your community
stronger and safer. Stay on top of
trends, and learn how industry
leaders keep their users from harm.

by Alexis Palmer, on November 25, 2022

As the holiday season kicks off, the risk of online users being subjected to spam and fraud increases significantly. When we think of spam, our minds often wander toward thoughts …

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Spam

by Hetal Bhatt, on November 2, 2022

We've previously introduced healthy behavior as a Trust & Safety principle. Trust & Safety shouldn't end at removing toxicity. Incentivizing healthy behavior helps your users feel more welcome and makes …

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healthy behavior

by Othmane Rifki, on October 30, 2022

super{set} companies have been very early to adopt data engineering, or leveraging software engineering to power data science workflows and solve business problems. Many of us have been on the …

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machine learning

data science

by Matthew Soeth, on October 24, 2022

Cyberbullying is no new challenge. It is an issue that seemingly comes with the territory of internet use. But does it have to? As young people spend more time online, …

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Content Moderation

Trust and Safety

Policy

by Hetal Bhatt, on October 4, 2022

October is National Bullying Prevention Month – but it's a problem that affects online communities year-round. Nearly 1 in 4 teenagers (23.2%) say they've faced cyberbullying over the past month …

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cyberbullying

by Hetal Bhatt, on September 29, 2022

“This is the most important election of our lifetime!” That’s a refrain Americans have heard in every election over the past 200 years. Why has that phrase survived through so …

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Topics:

harassment

Trust and Safety

by Spectrum Labs, on September 8, 2022

Spectrum Labs uses Contextual AI to detect and remove toxic behaviors from online platforms, increasing user retention and engagement. Now, we've harnessed that same Contextual AI to bring you our new …

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Content Moderation

healthy behavior

by Hetal Bhatt, on August 16, 2022

We hear a lot about online toxicity and its negative effects on user retention. It’s pretty simple: the less enjoyable an online platform is, the less likely users will stick …

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Content Moderation

Contextual AI

positive behavior

healthy behavior

by Hetal Bhatt, on August 3, 2022

In July 2022, the European Parliament passed the Digital Services Act (DSA) requiring digital platforms to meet comprehensive benchmarks for online safety. The DSA sets continent-wide safety standards for online …

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Digital Services Act

DSA

European Union

by Matthew Soeth, on July 29, 2022

Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the …

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Topics:

Content Moderation

Trust and Safety

Policy