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Learn how to make your community
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leaders keep their users from harm.

by Hetal Bhatt, on October 4, 2022

October is National Bullying Prevention Month – but it's a problem that affects online communities year-round. Nearly 1 in 4 teenagers (23.2%) say they've faced cyberbullying over the past month …

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cyberbullying

by Hetal Bhatt, on September 29, 2022

“This is the most important election of our lifetime!” That’s a refrain Americans have heard in every election over the past 200 years. Why has that phrase survived through so …

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harassment

trust and safety

by Spectrum Labs, on September 8, 2022

Spectrum Labs uses contextual A.I. to detect and remove toxic behaviors from online platforms, increasing user retention and engagement. Now, we've harnessed that same contextual A.I. to bring you our …

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content moderation

healthy behaviors

by Hetal Bhatt, on August 16, 2022

We hear a lot about online toxicity and its negative effects on user retention. It’s pretty simple: the less enjoyable an online platform is, the less likely users will stick …

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content moderation

Contextual AI

positive behavior

by Hetal Bhatt, on August 3, 2022

In July 2022, the European Parliament passed the Digital Services Act (DSA) requiring digital platforms to meet comprehensive benchmarks for online safety. The DSA sets continent-wide safety standards for online …

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Digital Services Act

DSA

European Union

by Matthew Soeth, on July 29, 2022

Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the …

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content moderation

trust and safety

Policy

by Spectrum Labs, on July 11, 2022

Are you new to content moderation and Trust & Safety? Learn how to create a Trust & Safety policy framework at your company. Spectrum Labs’ new whitepaper, Developing and Operationalizing …

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content moderation

trust and safety

Policy

by Hetal Bhatt, on June 30, 2022

Survey More than 40% of U.S. adults say they’ve experienced online harassment, a figure that has remained unchanged since Pew’s 2017 online harassment survey. However, more severe forms of cyber …

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Topics:

harassment

content moderation

Contextual AI

by Spectrum Labs, on June 23, 2022

It’s hard to find anyone who isn’t alarmed or frustrated by the toxicity that appears in social media -- Trust & Safety professionals included. Most users are generally courteous and …

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Product Feature

User-Level Moderation

by Hetal Bhatt, on June 21, 2022

June is Pride Month, and many organizations have launched marketing campaigns to emphasize their support for the LGBTQ community. But truly supporting LGBTQ+ individuals involves more than symbolic gestures. As …

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Topics:

cyberbullying

trust and safety

Hate Speech