Blog

As the holiday season kicks off, the risk of online users being subjected to spam and fraud increases significantly. When we think of spam, our minds often wander toward thoughts …

We've previously introduced healthy behavior as a Trust & Safety principle. Trust & Safety shouldn't end at removing toxicity. Incentivizing healthy behavior helps your users feel more welcome and makes …

super{set} companies have been very early to adopt data engineering, or leveraging software engineering to power data science workflows and solve business problems. Many of us have been on the …

Cyberbullying is no new challenge. It is an issue that seemingly comes with the territory of internet use. But does it have to? As young people spend more time online, …

October is National Bullying Prevention Month – but it's a problem that affects online communities year-round. Nearly 1 in 4 teenagers (23.2%) say they've faced cyberbullying over the past month …

“This is the most important election of our lifetime!” That’s a refrain Americans have heard in every election over the past 200 years. Why has that phrase survived through so …

Spectrum Labs uses Contextual AI to detect and remove toxic behaviors from online platforms, increasing user retention and engagement. Now, we've harnessed that same Contextual AI to bring you our new …

We hear a lot about online toxicity and its negative effects on user retention. It’s pretty simple: the less enjoyable an online platform is, the less likely users will stick …

In July 2022, the European Parliament passed the Digital Services Act (DSA) requiring digital platforms to meet comprehensive benchmarks for online safety. The DSA sets continent-wide safety standards for online …

Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the …