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October is National Bullying Prevention Month – but it's a problem that affects online communities year-round. Nearly 1 in 4 teenagers (23.2%) say they've faced cyberbullying over the past month …

“This is the most important election of our lifetime!” That’s a refrain Americans have heard in every election over the past 200 years. Why has that phrase survived through so …

Spectrum Labs uses contextual A.I. to detect and remove toxic behaviors from online platforms, increasing user retention and engagement. Now, we've harnessed that same contextual A.I. to bring you our …

We hear a lot about online toxicity and its negative effects on user retention. It’s pretty simple: the less enjoyable an online platform is, the less likely users will stick …

In July 2022, the European Parliament passed the Digital Services Act (DSA) requiring digital platforms to meet comprehensive benchmarks for online safety. The DSA sets continent-wide safety standards for online …

Trust and safety policies are the guardrails that keep users safe on a platform. While the method of researching, writing, and operationalizing policies may differ by platform, policies convey the …

Are you new to content moderation and Trust & Safety? Learn how to create a Trust & Safety policy framework at your company. Spectrum Labs’ new whitepaper, Developing and Operationalizing …

Survey More than 40% of U.S. adults say they’ve experienced online harassment, a figure that has remained unchanged since Pew’s 2017 online harassment survey. However, more severe forms of cyber …

It’s hard to find anyone who isn’t alarmed or frustrated by the toxicity that appears in social media -- Trust & Safety professionals included. Most users are generally courteous and …

June is Pride Month, and many organizations have launched marketing campaigns to emphasize their support for the LGBTQ community. But truly supporting LGBTQ+ individuals involves more than symbolic gestures. As …