White Papers

White Paper

COPPA Compliance: Protecting Underage Users on the Internet

Every internet platform must ensure that data children generate as they engage with a platform is protected and that they're free from harm.

Download the white paper to learn about the laws and tools needed to protect your underage users.

Masterclass

Boost User Retention by Promoting Healthy & Positive Behaviors

Approximately 40% of users who have experienced harassment on a platform have reported leaving that platform. Therefore, platforms that prioritize positive behavior tend to see more growth and engagement, and are more attractive to advertisers. In this white paper, we examine the benefits of promoting healthy and positive behaviors on online platforms, from research to implementation and revenue potential.

White Paper

Let’s Get Serious About Ending Cyberbullying

Cyberbullying is a common issue among youth, with over 36% experiencing it at some point and 17% experiencing it in the past month. The negative effects can be long-lasting. This white paper discusses how online platforms can take action to manage the problem.

White Paper

Driving Positive Behavior in Online Platforms

Online platforms can increase user retention by 15% by detecting and removing toxic behavior, and there may be similar benefits to detecting and rewarding positive behavior. This white paper discusses the benefits of detecting positive behavior.

WHITE PAPER

Developing & Operationalizing Policy

Shaping policy sets the foundation for creating and enforcing community guidelines when evaluating user behavior on your platform. Learn how to create your communities' content moderation policy and guidelines as you build Trust & Safety at your company.

White Paper

LGBTQ+ | Celebrating Diversity; Safeguarding Inclusivity

In this white paper, learn about the challenges of protecting the LGBQT+ community on your platform, the impact on the community when new laws are passed, and how to use technology and people to detect users sending hate speech, bullying, and insults, and having the right people to moderate the platform.

White Paper

Spam: A Scourge That Hurts But Can Be Controlled

Spam is a major problem on online platforms with user-generated content, such as profiles, posts, comments, reviews, and chats. Neglecting it can harm financial performance, user experience, reputation, and member retention. This white paper discusses how to detect and mitigate spam and the technology available for automating action against spammers.

White Paper

Managing Hate Speech and Extremism on Your Platform

Hate speech and extremism should be the top priority for Trust & Safety professionals when it comes to detecting and removing content from online platforms. This white paper discusses the dangers of these toxic behaviors online, effective strategies for combating them, and the importance of using a combination of people and technology.

White Paper

Moderating Content Across Multiple Languages

White Paper

The Increasing Use of Audio in Gaming Platforms

With the increasing use of audio chat communication on platforms, many companies face new challenges revolving around policy, data storage, and what tools to use to moderate audio. Download this whitepaper to learn best practices and tools for implementing audio moderation

White Paper

Getting Started with Trust & Safety

Trust and safety can be a new department for new or growing companies, so where do you begin to build trust and safety at your company? Download this white paper to learn how to build trust and safety from day one.

White Paper

Making the Case for Trust & Safety

Trust & Safety can increase platform growth through positive interactions and increased user engagement, leading to increased revenue, but it can be difficult to pitch. This white paper offers tips and metrics for making a case for Trust & Safety at your company.

White Paper

Stop Human Trafficking

Perpetrators of human trafficking are exploiting vulnerable people throughout the world, and they are using online platforms to do it. This white paper gives an overview of the extent of the problem, different ways to address it, and how DeliverFund and Spectrum Labs are working together to combat the problem.

White Paper

What is Doxxing, and Why Does It Matter?

Download the eBook to learn more about doxxing: the unauthorized release of private information with the intent to harm.

White Paper

How To Evaluate a Trust & Safety Vendor

Technology plays a critical role in preventing harmful behaviors, like radicalization, hate speech, and CSAM grooming, from happening on your platform. Discover how to find the right trust and safety company.