Marketplaces

Protect your buyers and sellers from online toxicity

Accurately detect sophisticated threats

As the world continues to shift toward e-commerce, peer-to-peer marketplaces struggle to defend their users from scams, spam, and other toxic behaviors. Spectrum Labs helps marketplaces maintain platform trust by addressing threats quickly.

Spam

Spamming organizations use sophisticated tools and methods to get around safeguards. Combating them requires a contextual AI that can learn from patterns.

Online shopping scams were in the top 5 reported to the FTC in 2019. (Source)

Offline Transactions

Spectrum Labs’s own research revealed that 5% of all marketplace transactions are taken offline. The resulting revenue loss is significant, as is the risk for the victim.

Illegal Solicitations

Illegal solicitations within marketplaces run the gamut from sex and weapons to drugs and exotic animals. Spectrum Labs' technology can identify these, and other solicitations you would like discouraged.

As Facebook has experienced, it is challenging to keep up with tactics used to get around guidelines.

Guardian, By Spectrum Labs

Analytics Dashboard

Easily report online community health against KPIs and benchmarks using Guardian’s analytics dashboard.

Moderate Efficiently

Guardian’s moderation queue presents incidents with context in an order you customize.

Scale Efforts

Build nuanced, automated responses to guideline violations in Guardian's Automation Builder.

Together, we can make the Internet a safer and more valuable place for all.