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Content Moderation and Trust and Safety Resources

Helping businesses build vibrant communities.

It's what we do, and we think about it - a lot! Check out our resources below for insight into content moderation, Trust and Safety, and important issues and trends that are affecting us all. 

Increasing use of audio

The Increasing Use of Audio Whitepaper

Voice and audio chat communication is becoming more popular on user platforms, but there isn't much research and development behind moderating audio or voice. Download the whitepaper to learn best practices for starting audio moderation, the tools to use, and policies to be aware of.

Download the Whitepaper

Getting Started with Trust & Safety Whitepaper

Trust and safety can be a new department for new or growing companies, so where do you begin to build trust and safety at your company? Download this whitepaper to learn how to build trust and safety from day one.

Download the Whitepaper
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Making the case for trust and safety

Making the Case for Trust & Safety Whitepaper

Trust and safety can be a revenue driver for your company but it isn't always seen that way. Download the whitepaper to learn best practices for building a case for trust and safety in your company and the metrics to use to track its success.

Download the Whitepaper

Stop Human Trafficking Whitepaper 

Perpetrators of human trafficking are exploiting vulnerable people throughout the world, and they are using online platforms to do it. Download the whitepaper to learn how DeliverFund and Spectrum Labs are working together to combat the online human trafficking.

Download the Whitepaper
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Protecting Underage Users on the Internet Whitepaper

As your company grows, it is inevitable that children will be on your platform, and it is the companies responsibility to understand how to protect them on it. Download the whitepaper to learn about the laws and tools needed to protect underage users on your platform.

Download the Whitepaper

What is Doxxing, and Why Does It Matter?

Download the eBook to learn more about doxxing: the unauthorized release of private information with the intent to do harm.

Download the ebook
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How to Evaluate a Trust and Safety Vendor

Technology plays a critical role in preventing harmful behaviors, like radicalization, hate speech, and CSAM grooming, from happening on your platform. Discover how to find the right trust and safety company. 

Download the Whitepaper
 

Trust and Safety Alignment, a Whole Company Opportunity

Trust and Safety doesn't belong to a single department: it is an opportunity for the entire company to align on goals and contribute to improving the user experience. Get the whitepaper and learn more about the importance of collaboration and how to create alignment at your company. 

Get the Alignment Whitepaper
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online child safety whitepaper
 

Online Child Safety Whitepaper

Keeping children safe on the internet is an enormous concern, for parents, platforms, and regulators. But are current regulations making progress toward that goal? Learn more in our whitepaper.

Get the Child Safety Whitepaper

 

Cyberbullying eBook

Cyberbullying is a complicated issue: taking place over a variety of mediums and with constantly evolving tactics, which are difficult to manage.

Often, cyberbullying is situational or contextual; meaning that traditional tools like keyword or RegEx filters can be ineffective. Learn how to prevent cyberbullying on your platform in our eBook.

Cyberbullying Prevention
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Contextual AI Solution Guide

When traditional moderation solutions don't work, and your team can't keep up with the volume, what can you do? Consider contextual AI: content moderation that can read context for accurate identification and response to inappropriate behaviors.

Contextual AI Solution Guide

 

Content Moderation in Multiple Languages

Community guidelines must be enforced consistently, regardless of the language used. But updating profanity and RegEx filters is time-consuming and ineffective at keeping up with changing trends. Learn how to achieve accurate, real-time content moderation in multiple languages.

Content Moderation in Multiple Languages
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Trust & Safety
Assessment Guide

To improve Trust and Safety you must understand current processes: what is working, what is not, and how to improve results. Learn how to assess Trust and Safety initiatives in our eBook.

Trust & Safety Assessment Guide

 

The State of Trust & Safety Today

Trust and Safety is becoming more complex and at the same time, more important in the eyes of the industry, the media, and regulatory bodies. Online platforms struggle with preventing behavior that violates community guidelines. Learn more about the state of Trust and Safety today in our guide. 

The State of Trust & Safety
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Adapting to Covid-19

The recent pandemic changed so many things: including online Trust and Safety. Learn how you can adapt your Trust & Safety strategies to change along with the online environment.

Adapting Trust and Safety

 

Data Labeling Whitepaper

Data labeling is a primary concern for online platforms, but it is difficult to manage in a complex environment. Learn how you can improve data labeling practices at your platform with our whitepaper.

Data Labeling Whitepaper
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Live Events and Webinars

We conduct live events and webinars regularly. To check out what's on the horizon and access on-demand recordings of past events featuring trust and safety experts and industry insiders click HERE