Spectrum is adding a new solution to every customer’s configuration in order to give you a quick way to add coverage for terms that are not currently being flagged.
Edits and additions to this list may happen outside of scheduled releases and as often as weekly.
Results from this custom detection list will be returned as a separate solution within the API Response.
The API response will include a boolean determination for a solution called “custom”. Here is what that looks like:
This list can be useful for a variety of scenarios. These include:
Anything that may be missed by the current solutions but is important for a customer to be able to flag
A Zero Tolerance list for terms that may or may not be covered by other solutions’ definitions
Terms that are outside of the scope of the licensed behavior’s definitions
Known bad terms in languages outside of what was licensed
How this works
When you have a new term that you would like to start flagging as part of this solution, start by telling your Customer Success team. They will review the request and add it to the “custom” solution as part of the next push.
The “custom” solution will be updated every Tuesday when there are new additions or edits.
Let’s say you wake up on a Monday morning and start seeing references to “#letsgobrandon” on your platform. You realize this is a masked profane statement coming out of a recent world event and you want to make sure it gets flagged. If you tell your Spectrum team right away, they will work to include it in Tuesday’s push.
Share this new feature with your team! Download the pdf user guide.